Privacy Policy
Last updated: December 2024
At Huquk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal assistant platform.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect personal information including your name, email address, organization name, job title, phone number, and billing information. This information is necessary to provide you with access to our platform and deliver our services.
Usage Data
We automatically collect information about how you interact with our platform, including the features you use, the time and duration of your sessions, pages visited, search queries, and other diagnostic data. This helps us improve our services and provide a better user experience.
Document Data
When you upload documents for analysis, comparison, translation, or other processing, we temporarily process this content to provide our services. Documents are encrypted during transmission and storage, and we implement strict access controls to protect your confidential legal materials.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI legal assistant services. This includes processing your legal queries, generating documents, analyzing contracts, and providing jurisdiction-specific insights. We may also use your information to communicate with you about your account, respond to inquiries, send service updates, and provide customer support.
We analyze usage patterns to enhance our AI models and improve the accuracy and relevance of our legal research capabilities. However, we do not use your confidential documents to train our AI models without your explicit consent.
3. Data Storage and Security
We implement enterprise-grade security measures to protect your information. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We maintain strict data isolation between organizations to ensure your information remains confidential and separate from other users.
Our infrastructure is hosted on secure cloud platforms with SOC 2 Type II compliance. We conduct regular security audits, penetration testing, and vulnerability assessments to identify and address potential security risks. Access to your data is restricted to authorized personnel only, and all access is logged and monitored.
4. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may request a copy of the data we hold about you, and we will provide it in a commonly used electronic format. If you believe any information we hold is inaccurate, you can request corrections.
You have the right to request deletion of your personal data, subject to any legal obligations we may have to retain certain information. You may also request portability of your data to transfer it to another service provider. To exercise any of these rights, please contact us using the information provided below.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. Essential cookies are necessary for the platform to function and cannot be disabled. Analytics cookies help us understand how you use our services so we can improve them. You can manage your cookie preferences through your browser settings.
We do not sell your personal information to third parties for advertising purposes. Any third-party analytics services we use are bound by strict data protection agreements.
6. Third-Party Services
We may use third-party services to support our platform operations, including cloud infrastructure providers, payment processors, and analytics services. These service providers are carefully selected and are contractually obligated to protect your information and use it only for the purposes we specify.
Our AI capabilities are powered by advanced language models. When processing your queries, we send only the necessary information to these services, and they are prohibited from using your data for training purposes or any other purpose beyond providing the requested service.
7. International Data Transfers
Huquk primarily serves the GCC region, including the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Your data may be processed in data centers located within the GCC or in other jurisdictions with adequate data protection standards.
When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection regulations. We are committed to complying with the data protection laws of the jurisdictions in which we operate.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Huquk
Email: privacy@huquk.ai
For data protection inquiries specific to your jurisdiction, you may also contact your local data protection authority.
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